Describes the User-centered Web Development Life Cycle. Takes the reader from the initial idea of developing a Web site, collecting the requirements, designing the pages, performing usability testing, and implementing and managing a Web site. Includes several practical techniques and examples for effective Web design. Case studies are presented and explain how User-centered design concepts have been applied to Web development in real-world situations. Case studies presented are Eastman Kodak, Cancernet® (National Cancer Institute), National Football League Site for Kids, American Speech-Language Hearing Association. Written by Dr.Jonathan Lazar, founder and director of the Universal Usability Laboratory at Towson University. Dr. Lazar has served on a number of CHI committees, including the 2001 and 2003 CHI program committee, the ASSETS 2004 program committee, and the CHI US Public Policy Committee. He is an active researcher, and regularly teaches classes in web design, HCI, and usability engineering.