This book is intended for everyone in a Web site business, from graphic designers, interaction designers, and software developers to businesspeople. Job titles of the book's readers could include Web Designer, Interaction Designer, Customer-Experience Manager, Usability Researcher, Web Programmer, Software Engineer, Web Business Manager.This book contains the most comprehensive collection anywhere of web site design patterns.Includes clear visual organization with color-coded sections for easy referenceFocused on customer needs -- teaches designers to discover these needs, design Web sites for them, and evaluate designs to ensure needs are met