For the decision support systems courses in departments of Management Information Systems, Information Systems, Industrial Engineering, Public Administration, and Management.Explores the variety and richness of support systems - the wide range of users, problems, and technologies employed and illustrates how the concepts and principles have been applied in specific systems. Designed to be a primary text for understanding this continually developing field - to help students and practitioners understand the principles and concepts that guide the development and use of these systems. The authors include the full range of systems and users, but with some extra emphasis on managers and their use of systems such as EIS, rather than an emphasis on management analysts who develop expert systems.Presents the applications and concepts of decision support systems from a management perspective. Integrated approach with articles from literature and special contributions solicited from leaders in the field. Teaches students how to develop applications in the real world. Covers all major computer applications to support decision making: Decision Support Systems, Executive Information Systems, and Expert Systems. Support package includes software and video tape materials.