Gail Warrander was a lawyer in the City of London and then for Reuters. On a commuter train she was drawn by an ad in The Economist and left ‘the big smoke’ to help with the EU funded economic reconstruction effort in Kosovo. After three years working on infrastructure and privatisation projects she switched to working directly for the business community of Kosovo, running her own commercial law firm in Kosovo and working extensively with foreign and local investors. She then returned to the UK to attend London Business School’s Sloan Fellowship programme. She is a keen mountain biker and snowboarder and speaks fluent German, French and Albanian and basic Serbian. She has travelled extensively throughout the Balkans.