Psychology of Marketing

The Psychology of Marketing is a comprehensive guide to both the theory and application of psychology to marketing. This book comes from the author team that produced the acclaimed Customer Relationship Management. It will be of immeasurable help to marketing executives and higher level students of marketing needing an advanced understanding of the applied science of psychology and how it bears on consumers; on influencing; and on the effective marketing of organizations themselves, as well as of products and services.Drawing on consumer, management, industrial, organizational, and market psychology, this book's in-depth treatment of theory embraces:o Cognition theorieso Personality, perception and memoryo Motivation and emotiono Power, control, and exchangeThe depth of theory presented here is complemented by case studies from across the globe, providing a trans-national perspective on how the theory revealed here is applied in practice.Marketers and those aspiring to be marketers will find this book an invaluable help in their role as 'lay psychologists'.