Operations Management

This contemporary and comprehensive book integrates traditional topics in operations management with significant changes occurring in manufacturing and service operations around the world. Operations Management is viewed from the perspective of operations as a group of interrelated and dependent processes. The material is clear and concise and is presented in a well-organized and logical progression of topics. It also includes a Multimedia CD version boxes, Solved Problems, Spreadsheet output, Lands End Running Case, and much more. Encourages students to delve deeper into the subject material and think critically about real solutions