Zastrow's respected introduction to social work and social welfare looks at contemporary society with a realistic view of social problems, and gives students a comprehensive overview of the profession. By presenting positive strategies in the context of the core values, ethics, skills and knowledge base of today's professional social worker, Zastrow encourages students to think about new and realistic ways to solve problems and empower clients. Throughout the book social problems cases, exhibits, and tables help students apply concepts and compare and contrast the issues. This revised edition has the latest technology tools to keep students engaged and studying on their terms: CengageNOW, an assessment-centered tutorial program which is integrated throughout the book, has interactive components including video segments which depict social work practitioners. Thomson iAudio, which features MP3-ready Audio Lecture Overviews for each chapter and a comprehensive audio glossary of key terms for quick study and review, is also available with this edition. No wonder this is the #1 best-selling book in social work!