This new edition covers important developments that have occurred in the past five years since the 4th edition was published, and their effect on estate agency.Expert commentary on the legal liabilities imposed on residential agents in respect of home information packs is given along with the requirement that all residential agents belong to an ombudsman scheme. In addition, amendments to the Estate Agents Act 1979 are outlined and necessary case law on matters such as commission and liability for property misdescriptions are provided.The implications of more detailed record-keeping requirements that are on the statute book, but not yet in force, are also discussed.