Information Systems Management in Practice

For use as a capstone course text in MIS and in Management of Information Technology/Systems Courses.This text deals with the management of information technology (IT) as it is being practiced in organizations today. Its emphasis is on the current material that information systems executives find important, and organizes it around a framework that provides guidance to students. In this sixth edition, the key themes are the Internet economy, the global marketplace, e-enablement, knowledge management and knowledge sharing. It continues to merge theory with practice through case examples of real companies' use of IT.NEW - Four discussion cases-Contains one for each part of the text. The four cases deal with: 1. Thinking about creating an IT strategy for a company based on Royal Dutch/Shell Group's real-life scenarios in the future; 2. Managing information security in a company, using open software; 3. Figuring out why a dream software project became a nightmare, and what should have been done differently; and 4. Figuring out how a company (Lego) should protect its trademark (Mindstorms), operating system, and applications from people who love, and have extended, this product. Elicits from students in-depth, opinionated discussions in class; provides instructors with teaching notes in the Instructor's Guide.NEW - 32 new case examples-Includes a total of 90 case examples in all; these illustrate the approaches of different companies. Gives students a wide range of information about how IT is approached in the real world.NEW - New discussion of computer ethics-Includes brief examples of ethical dilemmas in IT. Provides students with current information on the vast arena of computer ethics.NEW - Expanded discussion of information security-Includes comments on the ramifications of the events of 9/11/2001. Provides students with current topics that keep them up-to-date in this fast-paced discipline.NEW - Extensive chapter changes-Presents totally new thinking on: toward the real-time enterprise, Web Services, building interorganizational systems, managing collaboration in virtual organizations, network armies, communities of practice, fostering executive learning in IT, governance of the IS function, investing using a portfolio approach, and the status and business uses of wireless technology. Gives students a perspective of IT issues today.Short histories in many areas-Built up over the last five editions. Gives students a sense of the past, so they understand how far the field has progressed in an area.