For undergraduate/graduate-level courses in Logistics.This leading text is known for exploring contemporary logistics from a managerial perspective. The fundamentals of modern logistics are covered, but what sets this book apart is how it brings theory to life via timely real-world examples, cases, and illustrations that appear throughout.NEW - Expanded coverage of supply chains and supply chain management-Chapter 2, "The Supply-Chain Concept," is totally rewritten and Chapter 11, "Supply Management," has been added to reflect upstream supply chain considerations. Provides students with modifications that reflect both the growing importance of supply chains in recent years as well as recognition that logistics is a major component of the supply chain process. NEW - Expanded discussion of information technology-Chapter 3, "Logistics and Information Technology," has been added. Also includes greater discussion of technology's influence on logistical activities such as order management, transportation, and customer service. Provides students with myriad examples that reflect information's critical role in contemporary logistics. NEW - New and updated end-of-chapter cases based on real-world examples-25% of the cases are new and add a more international flavor to this edition (e.g. Case 8-1, Aero Logistics). NEW - Focus on logistics in the 21st century-Reflects a rapidly changing global landscape. Provides students with information about key topics in the early 21st century including the Internet's role in logistics, reverse logistics, the impact of terrorism on logistics management, and relationship management, among others. NEW - Recognition of socially responsible logistics-Includes discussions of ethical considerations, environmentalism, and employee rights, to name a few. NEW - Enhanced support materials-An online Instructor's Manual as well as an expanded collection of PowerPoint slides.