The second edition of Cisco Voice Over IP (CVOICE) provides readers with all the critical information needed to implement and support data and voice integration solutions at the network-access level. In addition, this book prepares the reader for the CVOICE certification exam 642-432, which applies to multiple Cisco IP Telephony Specialist certifications and the Cisco Certified Voice Professional (CCVP) certification. The book is based on the 5.0 curriculum, and has extra coverage on particularly tough areas of that course, such as H.323 gateway/gatekeeper and QoS configuration. This book will serve readers as a valuable study aid and an invaluable theory, configuration, and troubleshooting reference. Coverage starts with a review for readers new to voice technologies and continues with in-depth information on implementation, concepts and protocols, call control models available, roadblock and troubleshooting strategies, and QoS issues. The book also expands beyond the curriculum to cover topics such as WRR, AutoQoS on a Catalyst switch, LFI, using MQC to configure classification, marking, LLQ, WRED, policing, and shaping. How does the book differ from the previous edition? It includes updated coverage of voice technologies, IOS version 12.3 updates including AutoQoS, H.323 enhancements, MGCP enhancements, and SIP enhancements, and practical editorial elements like hands-on lab exercises and configuration examples are given greater emphasis. Foundation learning for CCVP voice over IP Kevin Wallace, CCIE® No. 7945 Cisco Voice over IP, Second Edition, is a Cisco®-authorized, self-paced learning tool for Cisco Certified Voice Professional (CCVP) voice over IP (VoIP) foundation learning. This book provides you with the knowledge you need to implement and support data and voice integration solutions at the network-access level. By reading this book, you will gain a thorough understanding of basic IP telephony operation and router configuration, support, troubleshooting, and integration with an existing public switched telephone network (PSTN). Cisco Voice over IP lays the foundation for gaining hands-on skills and a significant understanding of packet telephony. Coverage includes analog and digital voice connections, voice interface configuration, voice dial peer configuration, VoIP fundamentals, VoIP signaling and call control protocols, and voice quality improvement and maintenance. Chapter review questions, practice items, real-world examples, and hands-on lab exercises all help reinforce learning. Whether you are preparing for CCVP certification or simply want to gain a better understanding of VoIP, you will benefit from the foundation information presented in this book. Cisco Voice over IP is part of a recommended learning path from Cisco Systems® that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press®. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit: www.cisco.com/go/authorizedtraining. Kevin Wallace, CCIE® No. 7945, CCVP, CCNP®, CCDP®, is a full-time instructor for Thomson NETg. With 17 years of Cisco internetworking experience, Kevin has been a network design specialist for The Walt Disney World Resort and a network manager for Eastern Kentucky University. Understand traditional telephony network concepts and operation as well as the building blocks of packet telephony networks Examine the interactions of telephony operations at an electrical level Evaluate strategies for overcoming specific challenges in a VoIP network, such as the transmission of fax and modem tones Attach a Cisco voice-enabled router to existing telephony devices, such as a PBX or an analog phone Add call-routing intelligence to a Cisco voice-enabled router through the use of dial peers Address potential challenges and design considerations associated with sending voice across an IP-based network Understand the theory and configuration of the call control protocols including H.323, SIP, and MGCP Mitigate voice quality issues with various Cisco quality of service (QoS) mechanismsThis volume is in the Certification Self-Study Series offered by Cisco Press®. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations. Category: IP CommunicationsCovers: VoIP